rlive Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of rlive ("the Platform"), accessible at rlive.onl. By creating an account, making a deposit, or participating in any game or betting activity on the Platform, you confirm that you have read and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gaming Policy.

These Terms constitute a binding agreement between you ("the Player") and rlive. If at any point you do not accept these Terms, you must stop using the Platform and request account closure through the support email listed in the footer of this page.

2. Eligibility

To register and use rlive, you must meet all of the following requirements:

• You are at least 21 years of age.
• You are physically located in the Philippines at the time of registration and each time you use the Platform.
• You are not using the Platform on behalf of another person.
• You are not a current or former employee, contractor, or affiliate of rlive.
• You are not accessing the Platform in a jurisdiction where online gaming is prohibited.

Age verification is carried out as part of the KYC process. Providing false information about your age or identity is a serious breach of these Terms and will result in immediate account closure and forfeiture of any balance.

3. Account Registration

Each player is permitted to hold one account only on rlive. Duplicate accounts — whether created intentionally or by accident — will be flagged, merged, or closed at our discretion. Any balance held in a duplicate account may be forfeited.

During registration you will be asked to provide your full legal name, date of birth, Philippine mobile number, and a valid email address. This information must be accurate and kept up to date. You are responsible for any activity that occurs under your account.

rlive reserves the right to request additional documentation at any time to verify your identity, source of funds, or payment method. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions or closure.

4. Deposits

All deposits on rlive are processed in Philippine Peso (PHP). Accepted deposit methods include GCash, Maya, and Philippine bank transfer (online banking). No other payment methods are supported at this time.

• Deposits are subject to minimum and maximum limits, which are displayed in your account dashboard at the time of deposit.
• rlive does not accept deposits from credit cards or cryptocurrency.
• Deposits must come from a payment method registered in your own name. Third-party deposits are not permitted.
• rlive does not charge fees on deposits, but your bank or e-wallet provider may apply their own transaction fees.

If a deposit does not appear in your account within the expected processing time, contact support with your transaction reference number for investigation.

5. Withdrawals

Withdrawals are processed in PHP to the same payment method used for your most recent deposit, where technically possible. Before your first withdrawal, you must complete KYC identity verification by submitting a valid Philippine government-issued ID through your account dashboard.

• Withdrawal requests are subject to minimum and maximum limits displayed in your account.
• Processing times vary by method — see the Withdrawal page for current timelines.
• rlive reserves the right to conduct additional verification before processing any withdrawal.
• Funds that have been deposited but not yet wagered the required number of times may be subject to withdrawal restrictions under applicable bonus terms.

6. Promotions and Bonuses

rlive offers promotions and bonuses to registered players from time to time. All promotional offers are subject to specific terms and conditions that are published alongside the offer on the Promotions page at the time the offer is active.

General conditions that apply to all bonuses unless otherwise stated:

• Bonuses are intended for recreational play. Using multiple accounts, exploiting promotional terms, or coordinating bonus abuse with other players is strictly prohibited.
• Bonus funds and any winnings derived from bonus funds may not be withdrawn until applicable wagering requirements are met.
• rlive reserves the right to modify, suspend, or cancel any promotion at any time, with notice provided where reasonably practicable.
• If you have an active bonus on your account, placing bets that do not contribute to wagering requirements may be restricted depending on the offer terms.

If you have questions about the terms of a specific promotion, contact support before opting in — not after.

7. Gameplay and Betting Rules

All slot games on rlive use certified random number generators (RNG). Return-to-player (RTP) percentages are determined by the game provider and may vary by title. Live casino games are managed by real dealers operating under established table game rules.

For sports betting, markets, odds, and settlement rules are governed by rlive's sports betting terms, which are available in the Betting section. Key points include:

• Bets are final once confirmed. Confirmed bets cannot be cancelled or amended by the player.
• In the event of an obvious error in odds or market pricing, rlive reserves the right to void affected bets and refund stakes.
• Live betting markets may be suspended or removed at any time during an event at rlive's discretion.
• Minimum and maximum bet limits apply per market and per player, as displayed in the betting interface.

rlive does not guarantee the continuous availability of any specific game, market, or feature. Scheduled maintenance or technical issues may temporarily limit access to parts of the platform.

8. Prohibited Activities

The following activities are strictly prohibited on rlive. Engaging in any of them may result in immediate account suspension, permanent closure, forfeiture of funds, and reporting to relevant authorities where applicable:

• Registering more than one account.
• Providing false or misleading information during registration or KYC verification.
• Using the platform if you are under 21 years of age.
• Using another person's payment method without their authorisation.
• Attempting to exploit software bugs, glitches, or errors in games or the betting platform.
• Colluding with other players in table games or sports betting markets.
• Using automated software, bots, or scripts to interact with the platform.
• Any activity that rlive determines, in its reasonable judgement, to constitute fraud, money laundering, or abuse of the platform.

9. Account Security

You are responsible for maintaining the security of your rlive account. This includes keeping your password confidential and not sharing your login credentials with anyone else. rlive will never ask for your password via email, chat, or any other channel.

The platform uses SSL encryption for all data transmission and OTP (one-time password) verification for account access and sensitive transactions. You should:

• Use a strong, unique password that you do not use on other sites.
• Log out of your account when using a shared or public device.
• Contact support immediately if you suspect your account has been accessed without your permission.

rlive will not be held liable for losses resulting from your failure to keep your login credentials secure, unless the breach was caused by a failure on rlive's part.

10. Suspension and Closure

rlive reserves the right to suspend or permanently close any player account at its discretion, including but not limited to cases involving:

• Breach of these Terms and Conditions.
• Failure to complete identity or payment verification within a required timeframe.
• Suspected fraud, money laundering, or other illegal activity.
• Abuse of bonuses or promotional offers.
• A player's voluntary request for self-exclusion under the Responsible Gaming policy.

Where an account is closed for a breach of Terms, any balance associated with the breaching activity may be forfeited. Where an account is closed for reasons unrelated to a breach — such as a voluntary request — any verified balance will be returned to the player after standard verification checks.

Players may also request voluntary account closure at any time by contacting support at the email address in the footer.

11. Responsible Gaming

rlive is committed to promoting responsible gaming. All players must be 21 years of age or older. Online gaming and sports betting carry real financial risk — there is no guaranteed return on any game or bet placed on the platform.

rlive provides the following responsible gaming tools to all registered players:

• Deposit limits: Set daily, weekly, or monthly PHP deposit caps through your account dashboard.
• Session reminders: Receive notifications about the duration of your current session.
• Self-exclusion: Temporarily or permanently exclude yourself from the platform.

If you are concerned about your gaming habits or those of someone you know, visit the Responsible Gaming page for information on support resources available in the Philippines. Never wager money that you need for essential expenses. Gaming is entertainment — if it stops feeling that way, please seek help.

12. Limitation of Liability

To the fullest extent permitted by applicable law, rlive's liability to any player in connection with use of the platform is limited to the amount of funds held in that player's verified account at the time the claim arises.

rlive is not liable for:

• Any loss of profits, opportunity, or data arising from use of or inability to use the platform.
• Interruptions to the platform caused by third-party providers, network issues, or force majeure events.
• Any loss arising from a player's failure to keep their account credentials secure.
• Decisions made by a player based on information displayed on the platform that contains an obvious error.

13. Privacy

rlive collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection and processing of your personal information as described therein. rlive does not sell your personal data to third parties. Data is used to operate the platform, process transactions, verify identity, and comply with legal obligations.

14. Changes to These Terms

rlive reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. Continued use of the platform after changes are published constitutes acceptance of the revised Terms.

For significant changes, rlive will make reasonable efforts to notify registered players via the email address on their account prior to the changes taking effect. It is your responsibility to ensure your registered email address is current and accessible.

15. Contact

If you have any questions about these Terms and Conditions, or need to contact rlive for any reason related to your account or a transaction, please use the support email address displayed in the footer of this page.

For answers to common questions about registration, deposits, withdrawals, games, and account management, visit the FAQ page — it is often the fastest way to find what you need.