Got Questions? RLive Has Answers

You must be at least 21 years old to register and use RLive. This is a firm requirement and applies to all players across the Philippines, regardless of location. Age verification may be required at any point during your account's lifetime.

No. Each player is allowed only one RLive account. Creating duplicate accounts is a violation of the platform's Terms & Conditions and may result in account suspension or forfeiture of balances. If you've lost access to your account, contact support at [email protected] for assistance.

Account detail changes — including mobile number updates and KYC information — must be submitted through your account settings or by contacting support. For security reasons, significant changes may require identity verification before they are processed.

RLive supports Philippine Peso (PHP) deposits through local payment channels including online/mobile banking and e-wallets such as GCash and Maya. All transactions are processed in PHP. For the current list of available deposit options, check your account dashboard after logging in.

Most deposits are credited to your RLive account within a few minutes after payment confirmation. Processing times can vary depending on the payment channel used. If your deposit hasn't reflected after 30 minutes, contact support with your transaction reference number.

Currently, RLive does not accept credit cards or cryptocurrency as deposit methods for betting or wagering. Deposits are processed through local Philippine payment channels in PHP. We recommend using your preferred e-wallet or online banking for a smooth experience.

Log in to your RLive account and go to the Withdrawal section. Select your preferred payment channel, enter the amount you wish to withdraw, and confirm the request. For more details on supported channels and processing times, visit the Withdrawal page.

Withdrawal processing times vary by payment channel. Most requests are handled within the same business day, though some bank transfers may take longer depending on your bank's processing schedule. If your withdrawal is delayed beyond the expected timeframe, contact support with your withdrawal reference.

Verification holds are a standard part of responsible financial management. Your withdrawal may be reviewed if it's your first request, if the amount is above a certain threshold, or if your KYC documents haven't been fully verified yet. Complete your identity verification to speed up future withdrawals.

RLive covers a wide range of sports popular with Filipino bettors including Basketball (PBA and NBA), Volleyball, Boxing, Football (local and international leagues), and Esports (Mobile Legends, Dota 2, Valorant, and more). Visit the Betting page to see available markets and live odds.

Yes, RLive supports live in-play betting. You can place bets on selected matches while the game is actively happening, with odds that update in real time. This is available for most major sports events, including PBA games, international football, and esports tournaments.

If a match is officially cancelled or postponed and does not resume within the platform's designated timeframe, bets on that match are generally voided and the stake is returned to your account. Specific rules may vary by sport and bet type — refer to the Terms & Conditions for full details.

RLive offers a broad selection of online slot games, from classic three-reel machines to modern video slots with bonus rounds and free spins. You can explore the full library on the Slots page or browse all available titles on the Slot Games page.

Yes. RLive's live casino section features real human dealers streaming baccarat, roulette, blackjack, and other table games in high definition. You can interact with the dealer and see your bets settle in real time — all from your phone or computer anywhere in the Philippines.

Yes, eBingo is one of the game categories available on RLive. It's popular among Filipino players who enjoy the familiar lottery-style format in a digital, real-money setting. Log in to your account to check the current eBingo schedule and available rooms.

The RLive app is available directly from the website — no need to go through the Google Play Store or Apple App Store. Visit the Download page to get the latest version for Android or iOS. Installation instructions are provided on that page.

Both options give you full access to RLive's features. The dedicated app offers a more optimized experience with faster load times, push notifications for live events and promotions, and support for biometric login on compatible devices. The mobile browser version works well too — it's a matter of personal preference.

The RLive app supports most modern Android and iOS smartphones and tablets. For the best experience, make sure your device is running a recent version of its operating system. Specific system requirements are listed on the App page.

RLive takes responsible gaming seriously. The platform provides tools to help players set personal deposit limits, session time limits, and self-exclusion options. We encourage all players to treat gaming as entertainment, not a source of income. Visit the Responsible Gaming page for full details and available resources.

Yes. RLive provides self-management tools that let you set budget caps and session time reminders. These are designed to help you stay in control of your gaming activity. Setting reasonable limits before you start playing is one of the most effective ways to keep gaming enjoyable.

No. RLive does not guarantee winnings, promise profits, or offer risk-free returns of any kind. All forms of betting and gaming involve risk. Play only with money you can afford to lose, and never chase losses. If gambling is affecting your daily life or relationships, we encourage you to seek help and use the self-exclusion tools available on the platform.